Next Decade Enterprise Information Technology Is Different!
The biggest challenge in technology to meet enterprise needs in 2013
The big challenge is shifting from scale towards differentiation. This will require an innovation agenda and a shifting portfolio: from divisional (or line of business) programs towards enterprise integration, from process-based productivity towards information-based productivity, from firm-centric capabilities towards customer-centric capabilities, and from bottomline growth opportunities to top-line growth opportunities. Established technology providers are developing new offerings to meet the demands of enterprise customers, while new entrants are challenging the traditional model with a new lens and new cost structures. It is safe to say that enterprise information technology of the next decade will be very different from the recent past.