TechCORE MSS: Invigorating Business IT and Process Management

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In the CoVid-19 age, enterprises are striving to find the precise balance between employee safety and continuous business operations through numerous remote working initiatives. A significant threat that remote working poses, however, is in the effective management of information that is vital for optimal business workflow. Throwing caution to the wind, companies are now looking for technology partners to not only safeguard the accumulated data from corporate misuse but also to gain an in-depth analysis that can help them to make better business decisions. TechCORE MSS, a technology services provider, is one such firm that offers a holistic service package and back-office solutions that allow companies mitigate the aforementioned challenges. TechCORE MSS has also improved its digital solution range to include applications for CRM and BPM by merging operations along with a former client.

“Our customers primarily struggle with problems associated to IT and process management, technological expertise, and the speed of change associated with digital workflows. We have developed some of the finest strategies that ensure that these enterprises achieve continuous growth,” states Quanetta Lewis, President and CEO at TechCORE MSS. The main focus at TechCORE MSS is to guide enterprises in optimizing their IT infrastructure and providing the technology solutions for their day-to-day information management requirements across multiple out-of-office work locations. The IT architecture restructuring begins with a team of experts from TechCORE performing an evaluation of the client’s end-markets and processes. On completion of a full analysis, the company then works with the client to detect the impeding problems within their business operational systems and develop and deliver custom solutions that ensure quality of work. As regulatory compliance plays a crucial role for proper business operations, TechCORE MSS also conducts orderly checks for its clients to ensure that they are working in adherence to all the business prerequisites.

With time and speed being critical factors of a digitalization overhaul, TechCORE utilizes its in-house application—OPA—a software that can make the profiling of information easy while also assessing all the necessary documentation that is required. TechCORE also includes a set of iteration blocks that can be used to further support the growth of a client’s business. “We go back and assess these iterations to appraise our client’s progress, and if any change is required, we point them in the right direction,” says Quanetta.


Our customers primarily struggle with problems associated to end-user delivery time, technological expertise, and the speed of change associated with digital workflows. We have developed the finest strategies that ensure that these enterprise work with continuous growth


The utilization of TechCORE’s enhanced information management system at the State of Virginia’s Childcare Services office is a prime example of the service competency. Prior to the installation of the custom-built digital portal, the process to apply for childcare services was cumbersome and tedious. Upon integration of the application into the government entity’s current IT infrastructure, they were able to automate appeals, and deliver childcare services in a manner that was more synchronized and engaging to a modern-day end-user workflow. TechCORE was also exemplary in working alongside the US Federal Government to design and create a solution to automate the aggregation and processing of citizen data.

While TechCORE’s current portfolio of managed services and solutions aligns with the public sector, moving forward, the company will also address technology problems in the private corporate domain. Besides assisting clients with digitization, Quanetta is also a registered member of the Save a Vet Foundation and makes annual contributions for the welfare of soldiers that have returned home. Her firm stands tall as a testament to the value brought by minority and women-owned SMB community, invigorating business and IT management functions.

Company
TechCORE MSS

Headquarters
McLean, VA

Management
Quanetta Lewis, President and CEO

Description
A business IT and process management services and solutions provider that aids clients in digitalization and enterprise growth. The main focus at TechCORE MSS is to guide enterprises in optimizing their IT infrastructure and providing the technology solutions for their day-to-day information management requirements across multiple out-of-office work locations. The IT architecture restructuring begins with a team of experts from TechCORE performing an evaluation of the client’s end-markets and processes. On completion of a full analysis, the company then works with the client to detect the impeding problems within their business operational systems and develop and deliver custom solutions that ensure quality of work.

TechCORE MSS